Frequently Asked Questions
Here you’ll find some of the most common patient questions. If there’s something else you need to know, please call Duke City Urgent Care clinic and we’ll be happy to help.
Do you treat patients of all ages?
Yes, Duke City Urgent Care treats patients of all ages from infants to seniors.
Can I use my health insurance plan?
Duke City Urgent Care accepts most health insurance plans. Please bring your insurance card and photo ID with you to the visit.
Can I get x-rays at your clinic?
Yes, Duke City Urgent Care has a digital X-ray machine. We are able to evaluate and treat patients for injuries and broken bones, and apply needed splinting and sling materials on-site.
Can I call to have my prescription refilled?
Because we are an Urgent Care, an office visit for evaluation by a healthcare provider is required for medication refills.
I was hurt on the job. Do you diagnose and treat worker’s compensation injuries?
Yes, simply walk into Duke City Urgent Care clinic.
I was involved in a car accident. Do you diagnose and treat car accident injuries?
Yes. Please bring your photo ID and your medical insurance information along with you.
Who can I talk to about my bill?
Call Duke City Urgent Care clinic at 505-814-1996 and ask to be connected to a member of our billing team. A member of our billing team is available Monday-Friday between 9am and 5pm.