Reviews Joun Tabo

    review rating 5  This place Rocks. Fast and Efficient. Daniel did an excellent job at making me feel comfortable as he took my information down, and did my vitals. The PA was very informative and explained everything to me, as my symptoms were getting worse by the day. RN Jeff was very efficient. He was very gentle while giving me the shot. My visit wasn't long at all like other urgent care facilities. Over all a very great experience. I highly recommend this place to everyone.

    thumb Shawn Clark
    5/15/2019

    review rating 4  Fantastic urgent care...providers are uniformly great. Some front desk staff need to tweak their efficiency.The doctors, PAs, and nurses are fantastic. Best care we've received, I wish we could see them for primary care.The most recent time I was in with my daughter the front desk staff was awesome and the check in process was seamless. Beyond the front desk, the individual doing initial intake and the physician were both great as usual.Front desk experience was different from the first time when I came in with my elderly father (5.3.19) and it took a long time for the young man at the front desk to register us. The waiting room was empty at the time and the atmosphere was extremely casual with a lot of giggling and looking up artists on YouTube. That said, the young lady doing the initial intake and then the PA who saw my dad were both fantastic. Similarly, a relative who went in to this location today had the same casual, uneven experience at the front desk, but amazing care when seen by the PA.As someone who has managed a front desk, seems like the "slow time" activities when things aren't busy are starting to permeate in to the times when people need service.A pretty minor issue to an otherwise great urgent care facility. I hope they expand their service at this location.

    thumb A.R. Siek
    5/23/2019

    review rating 5  Had to take the time to come write a review. I've never had such a pleasant urgent care experience. Dr. Ackerman was great and really took her time with me. I also got an x-ray right there in the office and my results less then 15 minutes after. The staff was great and the office was super clean.

    thumb Lauren Kovarik
    7/11/2019

Reviews Los Lunas

    review rating 5  This place Rocks. Fast and Efficient. Daniel did an excellent job at making me feel comfortable as he took my information down, and did my vitals. The PA was very informative and explained everything to me, as my symptoms were getting worse by the day. RN Jeff was very efficient. He was very gentle while giving me the shot. My visit wasn't long at all like other urgent care facilities. Over all a very great experience. I highly recommend this place to everyone.

    thumb Shawn Clark
    5/15/2019

    review rating 4  Fantastic urgent care...providers are uniformly great. Some front desk staff need to tweak their efficiency.The doctors, PAs, and nurses are fantastic. Best care we've received, I wish we could see them for primary care.The most recent time I was in with my daughter the front desk staff was awesome and the check in process was seamless. Beyond the front desk, the individual doing initial intake and the physician were both great as usual.Front desk experience was different from the first time when I came in with my elderly father (5.3.19) and it took a long time for the young man at the front desk to register us. The waiting room was empty at the time and the atmosphere was extremely casual with a lot of giggling and looking up artists on YouTube. That said, the young lady doing the initial intake and then the PA who saw my dad were both fantastic. Similarly, a relative who went in to this location today had the same casual, uneven experience at the front desk, but amazing care when seen by the PA.As someone who has managed a front desk, seems like the "slow time" activities when things aren't busy are starting to permeate in to the times when people need service.A pretty minor issue to an otherwise great urgent care facility. I hope they expand their service at this location.

    thumb A.R. Siek
    5/23/2019

    review rating 5  Had to take the time to come write a review. I've never had such a pleasant urgent care experience. Dr. Ackerman was great and really took her time with me. I also got an x-ray right there in the office and my results less then 15 minutes after. The staff was great and the office was super clean.

    thumb Lauren Kovarik
    7/11/2019

Reviews Lousiana

    review rating 5  Duke City staff members were all professional, kind and personable! I was in and out in a reasonable time! Happy to know that a good urgent care is available close to my home and work. Thank you Duke City!

    thumb Selena Boss
    9/18/2019

    review rating 1  The first time I went there on 9/11/19 the doctor was wonderful. Knowledgeable and seemed to care. When I went back on 9/12 /19 the person who helped me Alisha was awful. She was rude and condescending. She read my ultrasound report completely wrong and said the test was abnormal and I could have cancer. I said that is not what the doctor said she said nothing about it being abnormal. I read the report and it said nothing like that. She said in a very rude tone “well what do you want me to do? I will never go back even though it is right around the corner from my house.

    thumb Mary McCabe
    9/12/2019

    review rating 5  I went to duke city this afternoon because of a boil I had. I had two nurse practitioners that saw me. Alysia and Gena. They were awesome. Very loving and compassionate as I was terrified. I was in a lot of pain. They put me on antibiotics and I go back on Friday. Thank you both for being so caring. I wish the medical community had more like you.

    thumb MsKimmyk
    8/19/2019

Reviews University Area

    review rating 5  Duke City staff members were all professional, kind and personable! I was in and out in a reasonable time! Happy to know that a good urgent care is available close to my home and work. Thank you Duke City!

    thumb Selena Boss
    9/18/2019

    review rating 1  The first time I went there on 9/11/19 the doctor was wonderful. Knowledgeable and seemed to care. When I went back on 9/12 /19 the person who helped me Alisha was awful. She was rude and condescending. She read my ultrasound report completely wrong and said the test was abnormal and I could have cancer. I said that is not what the doctor said she said nothing about it being abnormal. I read the report and it said nothing like that. She said in a very rude tone “well what do you want me to do? I will never go back even though it is right around the corner from my house.

    thumb Mary McCabe
    9/12/2019

    review rating 5  I went to duke city this afternoon because of a boil I had. I had two nurse practitioners that saw me. Alysia and Gena. They were awesome. Very loving and compassionate as I was terrified. I was in a lot of pain. They put me on antibiotics and I go back on Friday. Thank you both for being so caring. I wish the medical community had more like you.

    thumb MsKimmyk
    8/19/2019